Terms & Conditions
Welcome to our online store! These Terms and Conditions govern your access to and use of our website and your purchase of products. Please read them carefully before using the website and making purchases. By using the website, you agree to these terms.
1. General Provisions
1.1. These Terms and Conditions apply to all users of the website and customers of the online store. 1.2. We reserve the right to change the terms of use of the website at any time without prior notice. 1.3. By using the website, you confirm that you are at least 18 years old or have permission from your parents or guardians to use this resource.
2. Order Process
2.1. Orders are accepted through the website 24/7. 2.2. After placing an order, you will receive a confirmation email. If you have not received the email, please contact us to check the status of your order. 2.3. We reserve the right to cancel an order if the product is out of stock or if technical errors occur.
3. Payment
3.1. Various payment methods are available, including bank cards and electronic payments. The exact methods are specified at the ordering stage. 3.2. After the order is confirmed by our manager, an advance payment of 40% is made for a standard order, 70% for a non-standard order and 100% for personalized laser engraving.
4. Delivery
4.1. Delivery is carried out within the territory of Ukraine and to international destinations. Not carried out to the territory of Russia due to military aggression. 4.2. Delivery times and costs depend on your location and will be specified when placing your order. 4.3. We are not responsible for delivery delays caused by the actions of transport companies or force majeure.
5. Returns and exchanges
5.1. You have the right to return a product of proper quality within 14 calendar days from the date of receipt, if it has not been used and its presentation has been preserved. 5.2. Products of inadequate quality can be returned or exchanged in accordance with the legislation of Ukraine. 5.3. To return a product, you must contact us to agree on the return procedure.
6. Confidentiality
6.1. We are committed to protecting your personal data in accordance with the privacy policy. 6.2. Your information is used solely to process orders and is not shared with third parties without your consent, except as required by law.
7. Liability
7.1. The online store is not liable for any damage caused by using the site, including technical failures, loss of data and other problems. 7.2. We reserve the right to refuse service to anyone for any reason at any time.
8. Final Provisions
8.1. These Terms are governed by and construed in accordance with the laws of Ukraine. 8.2. In the event of a dispute, the parties undertake to try to resolve it peacefully. If the dispute cannot be resolved, it will be referred to the court at the location of the company.
Thank you for choosing our online store!